CRM software development
Capture every enquiry automatically, move deals through your own pipeline stages, and make sure no follow-up is forgotten — with reports your sales head will actually use.
Where it hurts today
Most sales teams don't lack enquiries. They lose them between the first call and the third follow-up.
Website forms, portals, WhatsApp, calls and walk-ins each land in a different inbox — some never get logged.
How we solve it
Automatic capture from forms, ad platforms, portals and email into one lead list, with source tracked.
Salespeople track callbacks in diaries or phone reminders. When they're busy or leave, leads go cold.
How we solve it
Every lead has a next action and due date; overdue follow-ups are flagged and escalated to the manager.
The team was given a CRM full of fields they don't need, so they update it on Friday — or not at all.
How we solve it
Screens designed for your sales process, with only the fields that matter and quick logging from mobile.
Forecasts come from asking each salesperson, and nobody knows why deals were lost.
How we solve it
Live pipeline by stage, owner and source, with lost-reason tracking and conversion reports.
Once a deal closes, the order details are retyped for billing, delivery or project teams.
How we solve it
Won deals hand over to operations automatically, with all customer details carried forward.
What we build
We build the CRM modules that match your sales cycle, whether you sell projects, properties, products or services.
Website, landing pages, Meta and Google lead forms, property portals and email, all in one list.
Round-robin, territory, product or source-based assignment the moment a lead arrives.
Your stages, required fields at each stage and multiple pipelines for different products.
Next-action dates, reminders, overdue alerts and manager escalation.
Templates and conversation history linked to each lead (via WhatsApp Business API).
Click-to-call and call logs from your telephony provider where it supports integration.
Pipeline value, conversion by source, salesperson activity and lost reasons.
Generate quotes from the CRM and pass won deals to billing or operations.
Role-based access so salespeople see their leads, and managers see the team.
What it can look like
A conceptual pipeline board: deals move through your stages, each with value, owner and the next follow-up due.
From first enquiry to won — with the fields required to move a deal forward.
Due and overdue actions are highlighted so nothing slips.
Managers see weighted pipeline value without asking for updates.
What changes for the business
Leads are captured automatically, with their source, the moment they arrive.
The system tells each salesperson who to contact next.
Instant assignment means leads are contacted while they're still interested.
Every lead has an owner, a status and a history of interactions.
See which sources produce deals, not just enquiries.
When people move on, their customer relationships stay with the company.
Typical scenarios
The same CRM principles apply very differently across industries.
Real estate developer
B2B industrial supplier
Education & training provider
Illustrative scenarios based on common requirements — not client case studies.
Engineering
A CRM must be fast on a phone in the middle of a sales visit. We build responsive interfaces, reliable background jobs for reminders and integrations, and strict access rules on customer data.
Your CRM is only as good as the leads that reach it automatically.
Integration feasibility depends on each provider's API access and your account plan. We confirm every integration during discovery.
How we work
You always know what is being built, what it costs and what you will receive next.
Workshops with the people who run the process today — what happens, where it breaks, and what must not change.
You receive
We turn requirements into a fixed scope: modules, data model, integrations, roles and a phased release plan.
You receive
Built in short iterations. You review working screens every sprint instead of waiting for a big reveal.
You receive
Automated and manual testing, data migration rehearsals, user training and a controlled go-live.
You receive
After launch we fix issues, monitor the system and add improvements as your team uses it day to day.
You receive
Investment
₹1,50,000
A focused CRM with lead capture, a custom pipeline, follow-ups and dashboards sits at the starting point. Integrations and automation are added according to your sales channels.
Request a Tailored ProposalSales CRM essentials
Lead capture, custom pipeline, follow-up reminders, assignment rules and dashboards.
₹1.5L – ₹3L
Integrated sales platform
WhatsApp, telephony and ad-platform integrations, quotations and operations handover.
₹3L – ₹5L
CRM + customer operations
Multiple pipelines, customer portal, service tickets and integration with ERP or billing.
₹5L+
Ranges are indicative and exclude third-party licences, hosting and taxes. A fixed quotation follows discovery, once scope is agreed in writing.
Case studies
We publish client work only with written approval.
Many of the systems we build run a company's internal operations, so details stay private by default. During discovery we walk you through relevant work — screens, architecture and how it was delivered — where our agreements allow.
Questions
Straight answers to what buyers usually ask first.
A focused sales CRM starts from ₹1.5 lakh. CRMs with WhatsApp, telephony and ad-platform integrations usually fall between ₹3 lakh and ₹5 lakh. We quote a fixed price after understanding your sales process.
Those products are excellent for many teams, and we'll say so if one fits. Custom CRM makes sense when your sales process is unusual, when per-user subscription costs are growing quickly, or when the CRM must connect deeply with your own operations or ERP.
Yes, where the platform provides an API or lead export — Meta and Google lead forms do, and many portals offer feeds or email notifications we can parse. We verify each source during discovery.
We integrate with the official WhatsApp Business API through a provider you choose, for templates, notifications and conversation logging. Message costs are charged by the provider.
Yes. We import leads, contacts and history from spreadsheets or your current CRM, de-duplicating where possible.
Access is role-based, so salespeople see only their own leads unless permitted otherwise. Data is encrypted in transit, backed up, and remains entirely yours.
A focused CRM can typically go live within weeks of scope sign-off; integrated platforms take longer depending on the channels involved. You'll receive a milestone plan with the quotation.
Tell us how your team sells today. We'll show you what a CRM built for that process would look like.
Prefer email? Use our contact page.